1videogenerator LLC

Legal

Payments and Refunds

Last updated: April 30, 2026

This page explains how payments and refunds are handled across websites and products operated by 1videogenerator LLC.

Corporate website

The corporate website at 1videogenerator.com provides general company information.

This corporate website does not directly sell a specific product unless a product or checkout page clearly states otherwise.

Product websites

Products operated by 1videogenerator LLC may be offered through separate product websites, apps, or checkout pages.

Each product website will provide product-specific information before purchase, including:

  • Product description.
  • Pricing.
  • Purchase currency.
  • Billing model.
  • Subscription terms.
  • Usage-credit terms.
  • Digital delivery details.
  • Refund policy.
  • Cancellation policy.
  • Customer support contact.

Digital delivery

1videogenerator LLC sells digital software access.

For product purchases, access is typically delivered through:

  • A web account.
  • A product dashboard.
  • An app account.
  • Usage-based credits.
  • Subscription access.
  • Product-specific software features.

The exact delivery method will be described on the relevant product website.

Refunds

Refund rules may vary by product.

Product-specific refund policies will be published on the relevant product website before purchase.

Refunds may be available when:

  • A customer was charged in error.
  • A duplicate charge occurred.
  • The customer could not access the purchased service due to an issue on our side.
  • A product-specific refund policy allows the refund.

Usage-based credits that have already been consumed are generally not refundable unless required by law or approved by our support team.

Cancellations

Subscription cancellation rules are provided on each product website.

In general, canceling a subscription stops future renewals. Access for the current billing period may remain active until the end of the paid term, unless the product-specific terms state otherwise.

Contact

For product-specific billing questions, use the support contact listed on the relevant product website.

For company-level billing questions, contact [email protected].